SMS Consent & Messaging Terms

This page describes how SMS messaging works when your hotel uses OVARA for guest communication. It is provided for transparency and carrier compliance (including Telnyx).

Consent

• By submitting a form on our website, requesting access, or opting into guest messaging through your hotel, you agree to receive SMS messages from OVARA or the hotel using OVARA.
• Hotels enable OVARA so guests may text the property for assistance. Guest consent is obtained through the hotel's normal check-in, signage, or messaging opt-in process as applicable.

Message frequency & charges

• Message frequency may vary depending on guest needs and hotel operations.
• Message and data rates may apply. Contact your wireless carrier for details.

Opt out & help

• Reply STOP to opt out of further messages.
• Reply HELP for help.

Privacy

SMS consent information is not shared with third parties for their own marketing purposes. See our Privacy Policy for how we handle personal information.

Contact

Questions about SMS messaging or consent: cristian.cruz@ovara-ai.com

Last updated: May 2026